Thursday, September 10, 2009

Impressive Quality

I would like to share my wife’s feedback on this season’s fall collection from Chadwicks. She’s a "30-something" mother of three and works part time at two restaurants. I think she has a good sense of style and wants to look good no matter what the occasion. In the past, she hasn’t seen consistent quality from us and had to return a few things, but she thought we had a good selection and most of the time good quality at a great price. In the spring, she noticed some changes in our collection and placed an order for a few tops and a cover up. She was happy with the quality and she has become a good customer of ours.
She also placed an order a few weeks ago and absolutely loves her new tops for the fall. She bought the Dylan blouse in vanilla and the Isabella blouse in black. She was amazed at how far we have come over the last few years, and she told me she gets many compliments on these two blouses. She’s a straight shooter, and I always value her opinion, so I’m happy when I hear good things about what Chadwicks has to offer. I told her if she likes anything else she should order soon as the really hot items go very quickly. We are not like stores where you don’t know when they are out of stock (you don’t miss what you can’t see). This quality upgrade is one of our top objectives moving forward – while continuing to keep our prices low. Has anyone noticed the improved quality of Chadwicks apparel?



  1. I have been a Chadwicks customer for about 17+ years (yes, I remember it used to be Chadwicks of Boston!!) and have DEFINITELY noticed the improvements in quality as well as style here lately. LOVE IT!! Keep up the great work all while keeping the price points reasonable. At 37 years old, I feel like I am finally coming into my own style-wise...and Chadwicks is there too! Thanks!! :)

  2. Thanks for the comment Amy. I've been working in marketing for over 11 years now and happy to hear of your approval! We are still working to keep our customers happy and the credit goes to the merchandising team for sure.

    Rob B